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About Gesa โ€”

Contact Gesa

Personal and Business Member Services

Member Contact Center: (509) 378-3100

Mon โ€“ Fri: 9:00am โ€“ 6:00pm
Saturday: 8:30am โ€“ 5:00pm
Sunday: Closed

Toll Free: (888) 946-4372

After-hours phone service
(Limited 3rd party support)

Commercial Member Services: (833) 322-1893

Mon โ€“ Fri: 8:00am โ€“ 5:00pm
Saturday: Closed
Sunday: Closed

Mailing Address

51 Gage Blvd.
Richland, WA 99352

PO Box 500
Richland, WA 99352

Personal and Business ACH Routing & Transit Number: 325181248

Member Service

The Member Contact Center serves members via phone and email and can help you with the following types of questions: New Accounts or Loans; Online Banking; Debit/ATM Cards; Account Inquiries; Stop Payments; Payments by Phone; Telephone Banking; and general Gesa Information.

Live Chat

Live Chat is available Monday through Saturday from 9:00 am to 5:00 pm Pacific Time.

We can help with:

  • Where to find the closest branch
  • Information on our products or services
  • General credit union questions and more

Holiday Closures โ€“ 2025

Wednesday, January 1 โ€“  New Yearโ€™s Day
Monday, January 20 โ€“  Martin Luther King Jr. Day
Monday, February 17 โ€“  Presidentsโ€™ Day
Monday, May 26 โ€“  Memorial Day
Thursday, June 19 โ€“  Juneteenth
Friday, July 4 โ€“  Independence Day
Monday, September 1 โ€“  Labor Day
Monday, October 13 โ€“  Gesa Day of Service/Indigenous Peoplesโ€™ Day/Columbus Day
Tuesday, November 11 โ€“  Veterans Day
Thursday, November 27 โ€“  Thanksgiving
Wednesday, December 24 โ€“  Christmas Eve (All branches close at 1 pm)
Thursday, December 25 โ€“  Christmas

Tell us what you think

We welcome your feedback.  If you would like to offer a suggestion, appreciation or even a complaint, please follow this link to our member feedback form.

Submit feedback

Media Inquiries

We appreciate your interest and are eager to assist you with your media needs. For all press and media-related queries, kindly direct your request to our dedicated media contact below. 

Do not include confidential information[email protected]

People helping people.

Gesa credit union is committed to making a positive impact in the communities we serve.

Affinity debit cards give back to your community when you swipe.

We're in the business of growing yours.

We have the accounts, products, and services to help you and your small business succeed.

Business East

Business Visa:
A low-rate card made for business owners.

Learn More

Banking made for you.

With best-in-class rates and a variety of everyday banking products, Gesa has the right account, card, or loan for you.

Gesa customer using card

Up to 5.00% APY
On select checking accounts!

Learn More

We have upgraded to a new account opening process. Click Get Started to continue.

Getting started is easy!

Applying should only take a few minutes. Please have these documents ready:

Call (888) 946-4372 or apply at a branch

Already a member?

Use your online banking log-in to pre-fill your application with saved information.

Notes & Fees Glossary

Disclaimer
*APY* APY = Annual Percentage Yield. Rates, terms, and fees are subject to change. APY is accurate as of the first day of the month โ€“ the last dividend declaration date.
SmartPlus Checking*To earn the higher rate, you must:
  1. Enroll in eStatements
  2. Make a monthly direct deposit of over $200
  3. Complete 15 debit card transactions
  4. Provide and maintain a valid email address
  5. Limit one account per member
For any month where the account does not meet the qualification requirements, the account will earn a lower rate. Minimum balance of $5 needed to open.Qualifying account balances meet minimum requirements. APY subject to change monthly. Rate may change after the account is opened. The qualifying period begins with the first day of the calendar month and ends on the last day of the calendar month at 6:00 P.M. Pacific Time. No monthly fees and no minimum balance required to maintain account. Minimum opening deposit of $5. Fees could reduce earnings. Limit of one specialty checking account (Smart Plus Checking) per member.

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