About Gesa —

Contact Gesa

Personal and Business Member Services

Gesa Call Centers

Member Contact Center: (509) 378-3100

Mon – Fri: 7:00am – 6:00pm
Saturday: 8:30am – 5:00pm
Sunday: Closed

Commercial Member Services: (833) 322-1893

Mon – Fri: 8:00am – 5:00pm
Saturday: Closed
Sunday: Closed

Card Call Centers

Credit Card Center: (833) 560-2251

24/7 Serviced call center

Debit Card Center: (877) 745-4565

Available during business hours

Toll Free: (888) 946-4372

After-hours phone service
(Limited 3rd party support)

Mailing Address

51 Gage Blvd.
Richland, WA 99352

PO Box 500
Richland, WA 99352

Personal and Business ACH Routing & Transit Number: 325181248

Member Service

The Member Contact Center serves members via phone and email and can help you with the following types of questions: New Accounts or Loans; Online Banking; Debit/ATM Cards; Account Inquiries; Stop Payments; Payments by Phone; Telephone Banking; and general Gesa Information.

Live Chat

Live Chat is available Monday through Saturday from 9:00 am to 5:00 pm Pacific Time. We can help with:

Where to find the closest branch
Information on our products or services
General credit union questions and more

Holiday Closures – 2025

Wednesday, January 1 – New Year’s Day
Monday, January 20 – Martin Luther King Jr. Day
Monday, February 17 – Presidents’ Day
Monday, May 26 – Memorial Day
Thursday, June 19 – Juneteenth
Friday, July 4 – Independence Day
Monday, September 1 – Labor Day
Monday, October 13 – Gesa Day of Service/Indigenous Peoples’ Day/Columbus Day
Tuesday, November 11 – Veterans Day
Thursday, November 27 – Thanksgiving
Wednesday, December 24 – Christmas Eve (All branches close at 1 pm)
Thursday, December 25 – Christmas

Tell us what you think

We welcome your feedback. If you would like to offer a suggestion, appreciation or even a complaint, please follow this link to our member feedback form.

Submit feedback

Media Inquiries

We appreciate your interest and are eager to assist you with your media needs. For all press and media-related queries, kindly direct your request to our dedicated media contact below.

Do not include confidential information. PR@gesa.com