Some members have received fraudulent “phishing” email purporting to be from Gesa. The fraudulent email asks you to click on a link. The next page usually appears to be a Gesa Credit Union web site page. This is the beginning of the phishing attempt to defraud you. Never attempt to enter Gesa’s Online Banking through a link in an email.

The purpose of these emails is to trick you into entering private and sensitive financial information, such as a PIN, user name, and other account information. With this information, an identity thief may gain access to your account information or use your credit to steal from you.

What is Phishing?

“Phishing” is the use of e-mail and fraudulent web sites to trick recipients into disclosing personal financial information, such as credit card numbers, Social Security numbers, account names, passwords, and addresses.

Report Phishing

The Anti-Phishing Working Group, a consortium of ISPs, security vendors, financial institutions and law enforcement agencies, has initiated a phishing report email box. If you suspect you’ve received a phishing email, just forward it to [email protected].

It’s important to remember that Gesa will never ask you to enter sensitive and private information on a site through an email solicitation. Never trust a request for this type of information from an unsolicited email! Call Gesa’s Member Contact Center if you have any questions.

Vishing Calls that Pretend to be Calls from Gesa

Members and non-members are reporting some vishing that purports to be calls from Gesa. Most of these calls appear to be legitimate numbers that are being ‘spoofed’ onto Caller IDs so the real phone numbers cannot be tracked or shut down. Neither Gesa nor our systems have been compromised, and we are doing everything we can to get these scams shut down.

Never give out personal information when the phone call or e-mail is unsolicited. However, if you do experience a loss, please notify Gesa within 60 days of the fraudulent transaction. Report information by calling (888) 946-4372, or email [email protected].